4. Contact Information

 

For all inquiries, please reach us using the contact details below. We aim to respond within 2-3 business days, Monday through Friday, excluding public holidays.

 

Business Name:  Hide & Co

Email:  hello@chicvault.co

Business Hours:  Monday - Friday, 9:00 AM - 5:00 PM (EST)

Location:  United States

 

We currently do not offer phone or live chat support. All inquiries must be submitted by email. When contacting us about an existing order, please include your order number in the subject line to help us assist you promptly.

 

If you have a concern regarding a payment or transaction, please contact us before initiating any dispute with your payment provider. We are committed to addressing legitimate concerns in a timely manner.